Help and FAQ

From the top menu, on the right, by pressing the "Enter" button opens a new page where you can enter your username and password to log in, but if you are new to the system and still not created a profile through selecting the link "new user" can create a new registration.

When creating a new profile system required to enter a first and last name and email address will be used for user name and which will notify you if needed, for example in the removal of irregularities during the evaluation stage of the project proposal.

After clicking the "Continue" button, your system creates a profile to that email address and sends it to a hyperlink activation.

Go to your email and received mail sent, select the hyperlink. It will open the system again with the option of entering the password you want to profile. Follow the instructions and after confirmation, your profile will be created, activated and ready for use.

Do not share your profile with other users! This means to keep your password only for you to an email address can be done only one profile, you can not open another account with the same email address. Furthermore, the profile and associated to the email will be used to communicate with you during the assessment phase of the project proposal. And last but not least, if two users open the same form of the same profile in command "Save the form in the" form will be recorded by each of them, without the knowledge of the other.

The password you have the option to change the menu "Forgot password" or if you are logged in, the menu at the top right select "Profile" and then "Change password".

From the top menu, on the right, by pressing the "Enter" button opens a new page where you can enter your username and password to log in, but if you forgot your password by selecting the "forgot password" may to replace it.

When choosing a command forgotten password system requires you to specify which user you after you find you send an email with a link to change your password. Go to your email and receive emails sent to you, select the hyperlink, it will open the system again with the option to enter a new password. Follow the instructions and then confirm the password of your profile will be replaced.

Each profile supports only one user name (email address) and a password. Due to some technical limitations in web-based applications on the system allows one account simultaneously can enter several different user with the same password. This is where you give the password of your account and to others.

Sharing your account with others is not recommended.

This means to save your password for you reasons for this are mainly a few:

• to an email address can be done only one profile, you can not open another account with the same email address.
• profile and associated to the email will be used to communicate with you during the assessment phase of the project proposal to eliminate any inconsistencies.
• if two users open the same form of the same profile in command "Save the form in the" form will be recorded by each of them, without the knowledge of the other person.

However, if you give someone your password and subsequently want to change it, you can do it from the "Forgot Password" or if you are in the system menu above right "profile", "Change password".

How to submit a project proposal can be fully electronic, "over the counter" in the records of the Managing Authority or mixed, as the candidate prefers: an electronic or "over the counter". Possible way of applying is indicated by the MA guidelines for each specific procedure.

By whatever means will submit a project proposal electronically or "over the counter", preparing and submitting the project proposal only via the system by using the "Submit Proposal".

To submit project proposals need to know in advance that the project proposal is submitted always the profile of the candidate, not from another account and that will subsequently use that profile to remove irregularities during the assessment phase of the project proposal and you can use a foreign account, regardless of how you filed: electronic or "over the counter" in the records of the Managing Authority.

To submit a project proposal electronically sign in to your account, make sure that it is you're the candidate and select the "Submit Proposal", follow the instructions. Upon successful submission system will return the registration number of the accepted project proposal.

How to submit a project proposal can be fully electronic, "over the counter" in the records of the Managing Authority or mixed, as the candidate prefers: an electronic or "over the counter". Possible way of applying is indicated by the MA guidelines for each procedure.

By whatever means will submit a project proposal electronically or "over the counter", preparing and submitting the project proposal only via the system by using the "Submit Proposal".

To submit project proposals need to know in advance that the project proposal is submitted always the profile of candidate, not from another account and that will subsequently use that profile to remove irregularities during the stage assessment of the project proposal and can not use someone else's account, regardless of how you filed: electronic or "over the counter" in the records of the Managing Authority.

To submit a project proposal "over the counter" sign in your account, make sure you say you are the candidate and select the "Submit Proposal", follow the instructions. The system will prepare a file that you can save on an external electronic format (CD or flash memory) will prepare you for submitting a declaration "Checkout" that you must print, fill out and submit and prepare you label envelope Submission project proposal.

Then you have to bundle your project proposal, both in envelope inserting electronic form (file extension ".isun") of external electronic format (CD or flash memory), all applications on paper and the declaration of submission "Checkout" printed system and completed manuscript. So complete project proposal envelope closes, label submission that contains a unique identification code of the sender and project proposal and submitted to the registry of the respective Managing Authority.

For proper operation of the system is necessary in the browser is allowed execution of JavaScript. For details on the inclusion and exclusion of this functionality, see the user documentation of your browser.

In essence, the system is quite complex and most of the records, data structure and form are dynamic, for example, if you add a new business project, it is reflected in sections Budget Implementation Plan, Indicators Plan for outsourcing, etc. . Moreover, there many dependencies between the different sections and values ​​in order to minimize the possibility of omission or enter the wrong value, the system check function, accessible from the menu below "Check form mistake." Selecting this command, as well as implementation and requires considerable time and computer resources. You may come up system message from the browser itself, that server does not respond or the system may seem like "asleep", but the operations to be carried out are many, and those related to the financial part and quite complex.

In this connection, our recommendation is to always strive to use modern and more powerful computers, and always to work with Latest version of the browser you're using.

The system is designed and tested to work with the following browsers:

• Mozilla Firefox 91 or newer;
• Google Chrome 98 or newer;
• Safari 15.1 or newer;
• Microsoft Edge 98 or newer;

At present our observations of tests, the system best and fast browsers Microsoft Internet Explorer and Google Chrome.

Our recommendation is to always strive to use modern and more powerful computers, and always to work with Latest version of the browser you're using.

For more details see: Why the system is running slow?